Copywriter III TekWissen India

About TekWissen India

Job Description

Overview: TekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers. Job Title: Copywriter III Location: Bengaluru Duration: 6 Months Job Type: Contract Work Type: Onsite Job Description: The Top Job Responsibilities: Client is seeking a customer-obsessed UX writer to join the Customer Service UX team. In this role, you will be a UX writer for client products and features used by customers worldwide to resolve their own Customer Service issues. You will collaborate closely with UX designers, UX researchers, product managers, developers and other UX writers. Youll get to help write, update, and deliver UX writing for new large and small features, as well as updates to existing features. Your writing will support a global customer service organization, and primarily focus on writing at a 6th to 8th grade reading level to support localization and accessibility needs. Responsibilities Translate complicated concepts into jargon-free, concise, user-centric UI copy Ensure that client customer service associates have the right information at the right moment Deliver UX writing that supports a global audience of both novice and experienced users, helping them easily understand how to use a product with little to no added cognitive effort Dive into the needs of customers and associates based on data and UX research, and turn that into highly effective UX writing Work with UX designers, product managers, engineering, and subject matter experts BASIC QUALIFICATIONS 3+ years of UX writing, content design, or conversation design experience PREFERRED QUALIFICATIONS Bachelors Degree from an accredited university or equivalent experience Editorial and proofreading skills Exceptional writing, listening, and verbal communication skills Experience using UX Research findings and data to improve UI copy Proven ability to work cross-functionally Demonstrated ability to be roll up sleeves, work independently and get the job done Note: All applicants must include at least 2 samples of UX writing, content design, conversation design, or other types of product writing TekWissen Group is an equal opportunity employer supporting workforce diversity.,