Control Tower Expert Licious

About Licious

Job Description

As a Control Tower Expert, you will be responsible for coordinating with various departments and managing a range of duties, including generating reports, monitoring tracking dashboards, and addressing any operational issues. Your role will involve preparing and circulating daily operational reports, ensuring prompt and clear communication with internal teams about operational status, and swiftly implementing effective solutions when necessary. You will play a vital role in identifying opportunities for company advancement and must possess excellent multitasking and time-management skills to prioritize tasks effectively. In addition to your core responsibilities, you must exhibit strong customer service skills and be prepared to adapt to changing operational demands and challenges. You should have a willingness to embrace new technologies and seamlessly integrate them into existing processes. Your flexibility is crucial as the role demands working in different shifts, including morning, mid-shift, and night shift. The work schedule entails spending three days in the office and two days at an offline store, which may involve handling raw meat and being exposed to its environment. The key competencies required for this role include quick problem-solving abilities with real-time decision-making capabilities under pressure. You should excel in cross-team collaboration by effectively coordinating with internal stakeholders and departments. Strong skills in reporting and analysis are essential, along with the ability to manage multiple tasks efficiently and take ownership of your time. Your adaptability to work across shifts, environments, and evolving operational needs is crucial, and you should feel comfortable in meat-handling environments, including offline store visits.,