Computer Operator IMPACT HR AND KM SOLUTIONS

About IMPACT HR AND KM SOLUTIONS

Job Description

• System Monitoring & Operation:

  • Monitor computer systems, networks, and connected devices to ensure optimal performance.

  • Execute routine tasks, batch jobs, and scheduled processes according to established procedures.

  • Perform system startup and shutdown procedures as needed.

  • Maintain detailed logs of system activities, incidents, and their resolutions.

• Data Entry & Management:

  • Accurately input data into various software applications, databases, or spreadsheets (like MS Excel, specialized ERP/CRM software, or Tally).

  • Verify data for accuracy and completeness, correcting any errors.

  • Organize and maintain digital files and documents in a structured manner.

  • Perform data backup and recovery procedures on schedule to prevent loss.

• Printing & Documentation:

  • Manage and operate printers, scanners, and other office equipment.

  • Handle large-scale printing jobs, including reports, invoices, and labels.

  • Ensure proper paper handling, toner/ink replacement, and basic maintenance of printing devices.

  • Assist in maintaining organized physical and digital records.

• Basic Troubleshooting & Support:

  • Provide first-level troubleshooting for common hardware and software issues (e.g., printer jams, network connectivity, application errors).

  • Escalate more complex technical problems to IT support or senior staff.

  • Assist users with basic computer-related questions and guide them on software usage.

• System Maintenance & Security:

  • Assist with routine system maintenance tasks like disk cleanup, anti-virus scans, and software updates.

  • Ensure adherence to data security protocols and confidentiality policies.

  • Report any suspicious activities or security breaches promptly.

• Compliance & Reporting:

  • Adhere to company policies and procedures for computer operations and data handling.

  • Generate routine operational reports as requested by management.