Collection/Recovery Manager Wistful Finance
Wistful Finance
Office Location
Full Time
Experience: 0 - 31 years required
Pay: INR 25000 - INR 35000 /Month
Type: Full Time
Location: Kolkata, West Bengal, India College Square, Kolkata
Skills: Leadership, Communication, Negotiation, Sales
About Wistful Finance
Job Description
- Physical verification and cheque collection of the customer
- Contacting Debtors:
- Initiating communication with individuals or businesses who have overdue payments through various channels like phone calls, emails, or physical visits.
- Negotiating Repayment Plans:
- Working with debtors to establish mutually agreeable payment schedules that align with both the debtor's financial situation and the creditor's requirements.
- Maintaining Records:
- Keeping detailed and accurate records of all interactions with debtors, including dates, amounts, and any agreements made.
- Following Up:
- Ensuring debtors adhere to agreed-upon payment plans and following up on overdue accounts.
- Dispute Resolution:
- Assisting in resolving any disputes or discrepancies related to the debt, working with both the debtor and the creditor.
- Reporting:
- Providing regular reports on the progress of debt recovery efforts, including key metrics and any challenges encountered.
- Legal Action:
- In some cases, debt recovery agents may need to liaise with legal teams and initiate legal proceedings if necessary, after exhausting other options.
- Maintaining Professionalism:
- Handling debtors with respect and empathy while also being firm in their pursuit of debt recovery.