Collection And Retention ACT Fibernet
ACT Fibernet
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Retention, Customer care, MIS, MS Excel, MS Word, Communication, Interpersonal Skills, Tele calling
About ACT Fibernet
Job Description
Role Description Responsible to act as a bridge between field executives and team leaders Work consistently to rectify billing error Responsible for Analysis and feedback of unpaid accounts Follow up for reactivation of inactive accounts. Key Result Areas: To contribute towards company's profitability by ensuring 100% collection both in terms of customer and value resulting to a sustained business with desired customer satisfaction. Education: Should have Graduate or equivalent degree Work Experience: Should have minimum of 1 - 6 years of relevant work experience in Retention role (English Voice process) Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process) Should have experience handling MIS or strong experience with MS excel, MS word Should possess excellent communication and interpersonal skills. Immediate Joiners or Max 15 days notice period preferred Language preferred - English & Hindi Week Off: 6 days working & 1 day rotational week off / Rotational Day For more details contact HR : 7985724666 Job Type: Full-time Benefits: Health insurance Internet reimbursement Paid time off Provident Fund Schedule: Day shift Work Location: In person,