Coach Altruist Technologies Pvt. Ltd.
Altruist Technologies Pvt. Ltd.
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Verbal communication, Medical Terminology, listening skills, Empathy, patient engagement
About Altruist Technologies Pvt. Ltd.
Altruist Technologies Founded in 2005
As a mobile Value Added Services company, is now the leading provider of Telecom Solutions in 50+ countries to over 100+ Telecom Operators and Enterprises across Asia, Africa, Europe & Middle East. Altruist group is one of the largest and the most successful group with 11 companies and 12,000+ strong team, spread across various countries.
We offer a complete suite of telecom products and services ranging from 500+ Content based Value Added services, Core Telecom products, Revenue Assurance & Fraud Management services to Call Center services and solutions, covering the 360~ of all the telecom needs of Telecom Operators and Enterprises.
Job Description
Were Hiring | Health Care Coach HEAPS Process Location: Navi Mumbai | Organisation: Altruist BPO Services Pvt. Ltd. Experience: Minimum 1 Year (Exceptional profiles may be considered) Step into the future of healthcare with Altruist BPO Services! At Altruist BPO Services, we pride ourselves on being a trusted name in customer experience, process innovation, and digital health support solutions. As part of our expanding healthcare vertical, we're hiring Health Care Coaches for the HEAPS Process a cutting-edge health-tech initiative reshaping care delivery in India and abroad. This is your opportunity to work at the intersection of technology, patient care, and impactful communicationall within the supportive and growth-driven environment of Altruist BPO Services. About the HEAPS Process HEAPS is a tech-enabled value-based healthcare platform that leverages AI, ML, and data analytics to transform patient outcomes, focused on patient counselling and post-discharge follow-up. It enables proactive care through structured interactions, helping patients manage their recovery. Role: Health Care Coach As a Health Care Coach at Altruist, youll be the compassionate voice guiding patients in their recovery journey. Your Key Responsibilities: Counsel patients coping with chronic, acute, or post-surgical conditions. Follow-up on patient health status post-discharge and provide psychosocial support. Coordinate patient needs with healthcare providers and document treatment progress. Guide patients using pre-defined FAQs, especially regarding surgeries and hospital outcomes. Participate in team training sessions and apply regular performance feedback. What Were Looking For Excellent verbal communication in English & Hindi (Regional languages like Telugu, Kannada, Tamil, Malayalam are a plus!) Strong listening skills and natural empathy Basic understanding of medical conditions and terminology Positive attitude, collaborative mindset, and genuine passion for patient engagement Educational & Professional Background Bachelors Degree / Life Science Stream Education in Clinical, Medico, Biology, or Allied Health Sciences (Paramedics, Clinical Psychologists, Physiotherapists, Dietitians, Nutritionists, etc.) Minimum 1 year of relevant experience (Freshers with strong profiles may be considered) Why Join Altruist BPO Services At Altruist, we believe in growth with purpose. With a footprint across multiple sectors and a strong presence in BPO, we offer: A stable and nurturing work culture Cross-domain exposure with global clients Ongoing training and development opportunities A chance to make a meaningful difference in patients" lives Apply now and become a part of Altruists healthcare transformation journey! DM us or send your resume to deepak.biswas@altruistindia.com Location: Navi Mumbai #AltruistBPOServices #WeAreHiring #HealthCareCoach #HEAPSProcess #PatientCare #BPOJobs #HealthcareJobs #ValueBasedCare #JoinUs #CareerWithImpact,