Cluster Collection Manager - Unsecured Loans SkillLabs
SkillLabs
Office Location
Full Time
Experience: 8 - 8 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kolkata
Skills: Dealer Management, Business Development, Competition Mapping, Relationship management, Team Management, Retail Finance Lending, Customer Escalation Handling, Budget Achievement, Policy Adherence
About SkillLabs
Job Description
Roles and Responsibilities :- Deliver month on month targets of TWL Loan Disbursals, focusing on quality and quantity of Two-Wheeler, Cross Sell loans in given Cluster Developing strategies and business plans for further growth of the Organisation's business in his/her assigned Cluster. Ensure the Organisation's presence in all potential dealerships/outlets in the Cluster. Competition mapping, keeping track of competition in market & be updated on all market trends. Maintaining relationships with key channel partners/Dealers. Monitoring the schemes, Team performance, training and managing Territory Managers. Gate keeper of processes at the ground . Ensuring quality of sales and collection Resolving Customer escalations and grievances Cluster level achievements of budgeted numbers, in line with company budgets. Responsible for hiring, managing and motivating the Team and Individual performance Abide by laid down companies policies and processes Candidate Profile Required :- 8-12 years of Retail Finance Lending (TW) experience. Prior experience in managing dealer management is a must Should have strong demonstrated performance and delivery in previous assignments Strong understanding of Industry and persuasive, customer - oriented behaviour. Multi-tasking and multiple stake holder management. Should be Self-motivated, and passionate about SME and Start up opportunity.,