Cloud Services Engineer Accenture India Private Limited

Cloud Services Engineer

Project Role : Cloud Services Engineer
Project Role Description : Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
Must have skills : Python (Programming Language)
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Cloud Services Engineer, you will serve as a vital link between clients and Accenture's operations teams, facilitating support and managing escalations. Your typical day will involve communicating the health of service delivery to all stakeholders, addressing performance issues, and mitigating risks. You will ensure that cloud orchestration and automation capabilities are functioning optimally, adhering to target service level agreements with minimal downtime. Additionally, you will conduct performance meetings to share insights on performance metrics and consumption trends, fostering a collaborative environment focused on continuous improvement. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor and report on service delivery metrics to ensure alignment with business objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language). - Strong understanding of cloud service models and architectures. - Experience with automation tools and orchestration frameworks. - Familiarity with performance monitoring and reporting tools. - Ability to troubleshoot and resolve complex technical issues. Additional Information: - The candidate should have minimum 7.5 years of experience in Python (Programming Language). - This position is based at our Bengaluru office. - A 15 years full time education is required.