Closure Specialist Black Bull Consultants

About Black Bull Consultants

Job Description

Role: Closure Specialist EdTech (Teacher Enablement Programs)

Department: Sales / Inside Sales
Target Audience: Teachers, Professors, Educators, and Working Professionals in the Education Domain
Course Type: Upskilling programs "How to Teach" courses (e.g., teaching pedagogy, online delivery skills, NEP-aligned training, etc.)

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Key Responsibilities:

1. Lead Engagement & Conversion

Engage with inbound and outbound leads (mostly teachers or educators) who have shown interest in professional teaching courses.

Understand their needs, challenges, and motivation for upskilling.

Conduct product pitching and detailed counseling sessions to explain course benefits, curriculum, certifications, and career impact.

 

2. Consultative Selling

Act as an academic career advisor rather than a pushy salesperson.

Identify gaps in their current teaching skills and align them with course offerings.

Guide them on how the program can help them grow (e.g., transition to EdTech teaching, improve digital teaching methods, align with NEP standards).

 

3. Follow-up & Closure

Follow up regularly through calls, WhatsApp, emails, and Zoom meetings to resolve doubts.

Overcome objections related to price, timing, or relevance.

Drive urgency through limited-seat offers, early bird discounts, etc.

Close deals and ensure payments are made within a fixed timeline.

 

4. CRM & Reporting

Update daily activities, conversations, and lead status on CRM tools like LeadSquared, Zoho, Salesforce, etc.

Maintain high conversion ratios through disciplined follow-up cycles.

 

5. Coordination with Academic & Onboarding Teams

Liaise with academic counselors or program managers to ensure smooth onboarding once a student is closed.

Handover details of closed deals properly for program support.

 

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Skills Required:

Excellent communication and persuasion skills (English & regional languages if needed)

Strong understanding of the education and teaching ecosystem

Empathy-driven consultative selling approach

Confidence in handling objections from experienced professionals

Tech-savvy with tools like Zoom, CRM, Google Workspace

 

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KPIs / Targets:

Monthly Revenue Target or No. of Closures

Lead to Conversion Ratio

Customer Satisfaction Score (from feedback)

Payment Collection Efficiency

 

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Ideal Candidate Background:

Prior experience in Ed-Tech sales / Inside Sales / Academic Counseling

Exposure to handling teachers, educators, or academic professionals

Passion for education and upskilling

13 years of experience in a similar domain preferred