Client Servicing Manager GENUS DEPARTMENTAL STORE

About GENUS DEPARTMENTAL STORE

Job Description

Youve got that rare comboclient whisperer, campaign hustler, and strategy thinker. You know how to make clients feel heard, understood, and impressedwhile also keeping internal teams aligned, excited, and on point. You dont just manage accounts. You grow them. What Youll Do: Client Relationship Management: Own day-to-day client communication. Build trust. Deliver consistently. Become the go-to person for everything big and small. Campaign Coordination: Collaborate with creative, digital, and strategy teams to make ideas come alive on time, on brief, and on budget. Brief to Brilliance: Translate client briefs into actionable plans and guide the process till final delivery. Growth Mindset: Spot opportunities to upsell and cross-sell. Pitch smarter ways to do things. Be the reason our clients want more. Project Oversight: Juggle timelines, deliverables, approvals, and feedback across multiple accounts without dropping the ball. Reporting & Review: Share insights, compile reports, and lead reviews that showcase results (and wow clients). What You Bring to the Table: 46 years of client servicing experience in a digital/creative/marketing agency Strong communication and presentation skillsconfident in front of clients and internal teams alike Ability to manage multiple accounts and timelines like a pro Eye for detail, a mind for strategy, and a heart that beats for marketing Proven experience in executing integrated campaigns across channels Cool head, quick thinking, and a solutions-first attitude Job Types: Full-time, Permanent Benefits: Internet reimbursement Leave encashment Schedule: Day shift Monday to Friday Performance bonus Experience: Client Servicing: 8 years (Required) Digital Marketing Agency: 5 years (Required) Work Location: In person Speak with the employer +91 8586875140,