Client Servicing Executive Talisman Hr Solutions Private Limited

  • company name Talisman Hr Solutions Private Limited
  • working location Office Location
  • job type Full Time

Experience: 2 - 2 years required

Pay: INR 300000 - INR 600000 /year

Type: Full Time

Location: Mumbai City

Skills: Client relationship, CRM, Client Management, Client Relationship Management, Client Servicing

About Talisman Hr Solutions Private Limited

Job Description


Company Profile:

Our client is a well-known real estate developer



Job details: 106894 - Executive/Sr. Executive- Customer Service Contact Center

Experience: 3.0 Year(s) To 6.0 Year(s)

Job Location: Mumbai

Job Description:

 

Job Description:

  • Handle customer complaints and queries received through calls and emails with empathy and professionalism
  • Provide backend support to the Relationship Manager team for complaint-related issues
  • Accurately log customer complaints and forward them to relevant departments
  • Ensure timely updates and resolutions are communicated to customers
  • Follow up with internal teams to track resolution progress
  • Send closure confirmation emails to customers once complaints are resolved

 

Other details:

  • Time - 9:30 AM to 6:30 PM or 10:00 AM to 7:00 PM
  •  Work Days - Mon to Sat
  •  It will be on 3rd Party Payroll role of Talisman Hr Solutions Pvt Ltd (renewable role)

Interested can share updated CV on careers@talismanstaffing.com