Client Services Manager Mazo Solutions

About Mazo Solutions

Job Description

You will be responsible for managing client relationships and engagement across multiple accounts in the healthcare/pharmaceutical sector. Your role will involve understanding client needs, providing tailored business solutions, monitoring performance, and ensuring timely delivery of services. Collaboration with cross-functional teams to drive client value, managing escalations, and ensuring high satisfaction scores will also be a part of your key responsibilities. Key skills required for this role include client engagement, account management, excellent communication, and stakeholder management. To qualify for this position, you should hold a Bachelor's/Master's degree in Life Sciences, Healthcare, or Business and have at least 10 years of client services/account management experience in the healthcare domain.,