Client Service Senior Analyst, AVP Deutsche Bank

About Deutsche Bank

Job Description

The Client Service Senior Analyst, AVP position at Deutsche Bank in Bangalore, India involves facilitating Trade Finance needs by originating, arranging, and facilitating Letters of Credit, Trade-related Guarantees, and Documentary Collections globally. As part of the Trade Finance Fronting & Issuing (TFFI) team, you will support the Client Service function, including the development of a Service Excellence team to provide personalized and proactive services to financial institutions. You will work closely with Client Service Officers (CSO) covering clients in Frankfurt, London, and New York to ensure first-class service delivery, identify client needs for business opportunities, and support the growth of business and income for Deutsche Bank. Your responsibilities will include reacting to client requests, providing solutions for client inquiries on Business Guarantees and Letters of Credit, handling Due Diligence inquiries, and maintaining client setup, training, and documentation for Trade and Cash products. To excel in this role, you should have strong client service focus, excellent communication skills, and the ability to work independently under tight deadlines. Proficiency in English is essential, and you will be expected to support CSOs in other locations as needed. Training, coaching, and ongoing support will be provided to help you succeed in your career and foster a culture of continuous learning within the team. At Deutsche Bank, we value empowerment, responsibility, commercial thinking, and collaboration. We are committed to creating a positive, fair, and inclusive work environment where all individuals are welcomed and celebrated. Join us in excelling together every day as part of the Deutsche Bank Group. For more information about our company and teams, please visit our website at https://www.db.com/company/company.htm.,