Client Service Representative GM Infotech

About GM Infotech

Job Description

As a Full-time employee, you will be responsible for handling enquiries via calls, messages, and social media platforms. Your duties will include promptly responding to customer inquiries and providing them with accurate information and assistance. Additionally, you will be required to actively engage with customers on social media, address their queries and concerns, and maintain a professional and positive online presence. Posting relevant content on social media to increase engagement and promote the company's products or services will also be part of your role. In return for your dedication and hard work, you will be entitled to benefits such as cell phone reimbursement and Provident Fund. The work schedule for this position is during the day shift, and the work location is in person. If you are a proactive and customer-oriented individual with excellent communication skills, this role offers you the opportunity to contribute to the company's success by effectively managing customer inquiries and interactions both online and offline.,