Client Relationship Manager CredenceSoft

About CredenceSoft

Job Description

Company Description Role Description This is a full-time on-site role for a Client Relationship Manager based in Bhubaneswar. The Client Relationship Manager will be responsible for maintaining and strengthening relationships with clients, ensuring their needs are met promptly and effectively. Daily tasks include managing client accounts, addressing client inquiries, coordinating with internal teams to provide solutions, and identifying opportunities to expand client relationships. The role also involves regular communication with clients to provide updates and gather feedback, as well as preparing and presenting reports on client interactions. Qualifications Strong communication, interpersonal, and negotiation skills Experience in client relationship management and customer service Ability to manage multiple client accounts and work under pressure Problem-solving abilities and a customer-centric mindset Proficiency in using CRM software and other relevant tools Bachelor's degree in Business Administration, Marketing, or related field Ability to work collaboratively with cross-functional teams Previous experience in a similar role is beneficial,