Client Relationship Executive Youth Empowerment Foundation
Youth Empowerment Foundation
Office Location
Full Time
Experience: 0 - 31 years required
Pay: INR 12000 - INR 18000 /Month
Type: Full Time
Location: Mahindra Park, Rani Bagh, Shakurpur, Delhi, 110034, India, Pitampura, New Delhi Harsh Vihar, Delhi-NCR
Skills: General Skills, Communication, Teamwork
About Youth Empowerment Foundation
Job Description
Respond promptly to customer inquiries via phone, email, WhatsApp, and chat.
Resolve product or service-related complaints and issues effectively.
Maintain customer records by updating account information.
Handle returns, refunds, and order tracking (if applicable).
Coordinate with internal departments to resolve customer issues.
Provide accurate, valid, and complete information using the right tools and methods.
Follow up to ensure resolution and maintain customer satisfaction.
Promote services and upsell where appropriate.