Client Relations Officer Zyga Solutions Pvt Ltd
Zyga Solutions Pvt Ltd
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: Excellent communication, Problemsolving, Multitasking, Organizational Skills
About Zyga Solutions Pvt Ltd
Job Description
Are you passionate about building strong client relationships and delivering excellent customer service We're looking for a proactive and confident Client Relations Officer (CRO) to join our growing team! Key Responsibilities: Handle inbound and outbound calls to/from patients, hospitals, and doctor offices in the US. Maintain clear and professional communication with clients and internal teams. Ensure timely follow-ups and resolution of client inquiries. Document call interactions and update CRM or internal systems accurately. Collaborate with cross-functional departments to meet client expectations. Qualifications: Strong command of US English and accent is a must. Prior experience in a US healthcare process or international voice process is an advantage. Excellent communication and problem-solving skills. Ability to multitask and stay organized in a fast-paced environment. Willingness to work night shifts. Apply now or refer someone who fits! Send your resume to: hr@zygasolutions.com,