Client Relations Manager | FINJO N794 FinJo
FinJo
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Client Relations, Communication, Interpersonal Skills, Microsoft Office, Client Servicing, Verbal communication, written communication, ERP system, HNI Clients
About FinJo
Job Description
What would you be required to do Attending to all client phone call enquiries received from newspaper inserts, references ,newspaper ads or marketing activities. Validation of client information as per our criteria and recording of the same in internal databases Fix appointment of the clients for the experience center visits. Meet and greet them once they visit. Be the intermediary between them and Sales team for initial requirements. Post the initial conversation the CRE would schedule and coordinate the meetings with the client. Give a tour of the experience center if needed. The CRM shall follow up with the client and reschedule if case another visit is needed and give heads up to internal teams regarding the same. The CRM shall keep a record and maintain the data of all the meetings and visits in a diligent manner. What skills we are looking for Preferably Masters/ bachelors degree or 3+ years experience in client relations Proven record in handling HNI clients in luxury sector for 3+ years Excellent communication and interpersonal skills Proficiency in Microsoft Office Passion and dedication towards client servicing Skills needed Prior experience in dealing with HNI clients. Excellent proficiency in verbal and written communication. Basic know-how of any ERP system,