Client Management DELWISE INFOCOM PRIVATE LIMITED
DELWISE INFOCOM PRIVATE LIMITED
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Client Interaction, relationship building, Team Management, Customer Service, problem resolution, coaching, Documentation
About DELWISE INFOCOM PRIVATE LIMITED
Job Description
Interact with clients and build relationships with them while ensuring their needs are being met Oversee a team of customer service Associate's and ensure they are providing an exceptional client experience Mastermind creative ways to deliver an exceptional client experience Develop and oversee the implementation of client service protocols Resolve complex client problems or disputes in a professional manner Coach and support team members to help them meet departmental goals Keep records and documentation of client interactions for training purposes Job Types: Full-time, Fresher Benefits: Flexible schedule Schedule: Day shift Education: Diploma (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person,