Claims Handler Geo Fintech

About Geo Fintech

Job Description

We are seeking a dedicated and efficient Claims Executive in Medical Insurance to join our team. The ideal candidate should possess a basic understanding of medical insurance processes and have the ability to coordinate effectively with clients, hospitals, and insurance companies. This role is crucial in ensuring a seamless claims process and delivering exceptional customer service during sensitive periods. Key Responsibilities: Handle and process medical insurance claims from initiation to settlement. Coordinate with clients to gather necessary documents and provide updates on claim status. Collaborate with hospitals to obtain treatment details, bills, discharge summaries, and other pertinent documentation. Communicate with insurance companies for claim approvals, clarifications, and status updates. Verify and review submitted claims to guarantee accuracy and completeness. Maintain detailed records of all claim-related interactions and documents. Assist clients in comprehending their insurance coverage, claim procedures, and policy terms. Regularly follow up with stakeholders to ensure timely claim resolution. Escalate unresolved or complex issues to the appropriate department or authority. Ensure compliance with internal processes and industry regulations. Job Types: Full-time, Permanent Benefits: Paid sick time Paid time off Schedule: Day shift Monday to Friday Morning shift Rotational shift Weekend availability Performance bonus Quarterly bonus Yearly bonus Work Location: In person,