Citrix VDI L2 NTT DATA

About NTT DATA

Job Description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, a place where you can grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. Expand your skills and expertise in the current role, preparing for future advancements. Encouraged to take every opportunity to further the career within the global team. - Hands-on experience with Citrix XenApp/XenDesktop in medium to large enterprise environments. - Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure. - Level 2 experience in implementing and supporting XenApp, XenDesktop, Provisioning Services, and Windows operating systems. - Hands-on knowledge of VMware/XenServer/Hyper-V management and Administration. - Excellent knowledge of Dev, Test, pre-production, and Production environments, including best practices. - Excellent knowledge of Citrix XenApp\XenDesktop patch management and best practices. - Excellent knowledge of Application streaming and streaming profiler. - Understanding of NetScaler features and deployment scenarios. - Hands-on knowledge of Citrix Director & Monitoring tool installation and administration. - Excellent knowledge of different profile management solutions and troubleshooting. - Good written and oral communication skills, detail-oriented approach to problem-solving. - Good knowledge of handling Citrix database. - Incident Management + Change Management (Planning & Execution). - On-call Escalation. - Root cause analysis / Problem Management + Capacity / Architectural Management. - SLA compliance for tickets. Workplace type: On-site Working Equal Opportunity Employer,