Chief Executive Officer Orbit careers

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Job Description

Designation: Business Head / CEO Reporting To: Director Location: Mumbai Relevant Experience: 15-20 years Qualification: Masters Degree Key Responsibilities:Strategic Planning & Vision Define and execute a long-term strategic vision aligned with market trends, customer needs, and business objectives. Set and achieve strategic goals for revenue growth, market expansion, and brand positioning. Financial Management Oversee financial performance, including budgeting, cost control, and profitability analysis. Monitor revenue streams, manage expenses, and make data-driven financial decisions. Collaborate with the finance team to prepare financial reports, forecasts, and business models. Operations Management Ensure seamless daily operations across all salon locations. Optimize staff scheduling, service delivery, and client management to maximize efficiency. Maintain and enhance service quality standards to deliver an exceptional customer experience. Human Resource Management Recruit, train, and develop a high-performing team of stylists and managers. Implement employee training programs to improve skills, service quality, and customer engagement. Foster a positive and performance-driven work culture. Marketing & Brand Development Design and implement innovative marketing strategies to attract and retain customers. Strengthen brand positioning through advertising, social media, and public relations. Identify target demographics and tailor marketing campaigns for maximum impact. Customer Relationship Management Monitor and analyze customer feedback to enhance overall satisfaction. Address customer concerns promptly and professionally to maintain high retention rates. Compliance & Legal Affairs Ensure compliance with industry regulations, licensing requirements, and corporate policies. Oversee legal matters related to business operations, contracts, and employee policies. Franchise Development Lead franchise expansion initiatives, ensuring lead generation and business growth. Oversee legal, regulatory, and policy requirements for franchising, ensuring timely approvals. Review and manage all franchise-related documentation, policies, and agreements. Key Competencies: Strong business acumen with expertise in financial analysis and budgeting. Proven leadership in driving business growth and operational excellence. Strategic decision-making and ability to navigate market dynamics effectively. Job Type: Full-time Schedule: Day shift Experience: total work: 10 years (Required) Work Location: In person,