Chat Process Execuitive ARTECH INFOSYSTEMS PRIVATE LIMITED

About ARTECH INFOSYSTEMS PRIVATE LIMITED

Job Description

Job Title: Customer Support Associate International Chat Process
Location: Noida, Gurgaon, Hyderabad
Experience Required: 6 Months 3 Year
Joiners: Immediate Joiners Preferred
Employment Type: Third Party payroll with Artech Infosystem
Shift Timing: Rotational Shifts (Including Night Shifts)

Job Summary:

We are hiring motivated and customer-focused professionals for an International Chat Support role for one the leading BPO. This is a non-voice, back-end support position ideal for candidates with excellent written communication skills and a passion for customer service.

Key Responsibilities:

• Interact with international customers via live chat to address queries and concerns.

• Provide accurate, clear, and complete information in a professional manner.

• Maintain a high level of service quality and customer satisfaction.

• Document all customer interactions accurately.

• Coordinate with internal departments to ensure issue resolution.

Requirements:

• 6 months to3 year of experience in a BPO or customer support role (Only chat process).

• Excellent written English communication skills.

• Typing speed of 35-40 WPM with high accuracy.

• Comfortable working in rotational shifts, including night shifts.

• Strong multitasking and time-management abilities.

• Preference will be given to immediate joiners.

What We Offer:

• Competitive salary with performance incentives

• Pick up and drop cab facilities

• Opportunities for career advancement

• Supportive and inclusive work environment

• Health benefits and other employee perks

How to Apply:

Send your updated resume to: aakanksha.sharma@artech.com
For quick assistance, contact: 9717832601