Category Head - Operations Meragi
Meragi
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Team Leadership, Operational excellence, collaboration, Business Growth Strategy, PL Customer Satisfaction, Execution Logistics, Performance Tracking, Longterm Strategy
About Meragi
Job Description
About Meragi Meragi is a fast-growing startup revolutionizing India's $50 billion wedding industry. As a tech-enabled wedding services provider, we simplify and elevate the wedding planning experience with cutting-edge solutions that ensure seamless execution and high-quality fulfillment. We are looking for a Category Head - Decor to lead our Bangalore, Hyderabad & Delhi operations, driving both operational excellence and business growth. This role requires a strategic leader who can oversee end-to-end execution, customer satisfaction (CSAT), and P&L management, while scaling operations across multiple cities and categories. Key Responsibilities Business Growth & Strategy: Drive category growth by improving conversion rates, optimizing execution processes, and scaling operations across regions. P&L & Customer Satisfaction: Own the P&L and CSAT for the dcor category, ensuring profitability and service excellence. Team Leadership: Lead, train, and mentor large cross-functional teams, fostering a high-performance culture. Operational Excellence: Develop and implement scalable processes to streamline execution, enhance service delivery, and ensure seamless event fulfillment across categories. Execution & Logistics: Oversee event execution, logistics, vendor management, and operational efficiencies to maintain high-quality standards. Collaboration: Work closely with internal teams to drive synergy, execution quality, and continuous process improvement. Performance Tracking: Analyze key performance metrics, identifying actionable insights to improve efficiency and customer experience. Long-term Strategy: Develop and implement innovative, scalable operational strategies for sustained growth across categories. Requirements 5 years of experience in operations or business leadership, preferably in a fast-paced environment. Strong P&L ownership and ability to drive business growth. Experience managing large teams and multi-city operations. Excellent leadership, communication, and problem-solving skills. Ability to work in a high-pressure, fast-moving environment.,