Call Centre Exe myMD Healthcare Pvt Ltd

About MyMD Healthcare Pvt Ltd

A family physician is a right answer for most healthcare situations. A family doctor can help find someone who fits your specific needs when it comes to a specialist. We serve best medical care through convenient access and emphasize on preventive care for every patient at MYMD clinic. Our doctors offer quality medical care to serve their patients. At MYMD you are able to establish a relationship with your doctor who devotes time to understand your concern and modify treatment to fit your needs. We do believe and trust that a good physician can always provide the best cure and help patient to stay healthy. Catering to people’s health requirements through complete promotive, protective, preventive, curative, and rehabilitative care throughout the life course, while strategically prioritizing key health care services aimed at individuals and families through primary care is what MYMD aims at.

Job Description

Role and Responsibilities :-

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue, and provide solutions
and/or alternatives
Seize opportunities to up-sell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way.
Frequently attend educational seminars to improve knowledge and performance level.

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