Call Center Specialist K-NET PVT. LTD.
K-NET PVT. LTD.
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Delhi
Skills: Customer Service, contact center, Strong Customer Support, Excellent communication, Basic computer literacy, Problemsolving, Positive attitude
About K-NET PVT. LTD.
Job Description
Company Description K-NET PVT. LTD. is a 25-year-old renowned Cable TV & Broadband company based in Delhi. We are committed to serving our customers with utmost integrity and dedication by providing high-quality services. As a leading company in the industry, we strive to deliver excellent customer experiences and maintain strong customer relationships. Role Description This is a full-time, on-site role for a Call Center Specialist located in Delhi, India. The Call Center Specialist will handle inbound and outbound calls, provide customer support, resolve customer queries, and ensure a high level of customer satisfaction. Daily tasks include managing customer complaints, offering product information, and maintaining detailed records of customer interactions. The specialist will also be responsible for staying updated on company services and promotions. Qualifications Strong Customer Support, Customer Service, and Contact Center skills Excellent Communication skills Basic Computer Literacy skills Problem-solving skills and a positive attitude Ability to work effectively in a fast-paced environment Previous experience in a call center or customer service role is a plus PATIENCE,