Call Agent Darubrahma Automation Robotics Pvt. Ltd.
Darubrahma Automation Robotics Pvt. Ltd.
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Bhubaneswar
Skills: Verbal communication, Customer Service, Teamwork, Active listening, Problemsolving
About Darubrahma Automation Robotics Pvt. Ltd.
Job Description
Company Description At Darubrahma Automation Robotics Pvt. Ltd., we are at the forefront of innovation in agricultural drones, leveraging cutting-edge technology to enhance farming practices. As a drone components manufacturer and service provider, we are dedicated to helping farmers and agronomists achieve greater efficiency, sustainability, and productivity in their fields. Role Description This is a full-time on-site role for a Call Agent, located in Bhubaneswar. The Call Agent will be responsible for handling inbound and outbound calls, addressing customer inquiries, providing product information, resolving issues, and ensuring customer satisfaction. The Call Agent is expected to maintain detailed records of customer interactions, follow communication protocols, and collaborate with other team members to improve service efficiency. Qualifications Excellent verbal communication in Odia and Hindi and active listening skills Proficiency in customer service practices and problem-solving Ability to work effectively in a team environment Ability to work full-time and on-site in Bhubaneswar Previous experience in a call center or customer service role is an advantage,