Business Support Senior Rep. NTT DATA North America

  • company name NTT DATA North America
  • working location Office Location
  • job type Full Time

Experience: 1 - 1 years required

Pay:

Salary Information not included

Type: Full Time

Location: Haryana

Skills: Problem Solving, Reporting, Customer Care Support, Administrative Tasks

About NTT DATA North America

Job Description

Provides operational and administrative support to the BPO business. This involves 2nd level customer care support, problem solving, reporting, administrative tasks, and/or special projects. Individuals in this role typically possess knowledge of their work area with a general understanding of work outside their own area. They are responsible for completing a variety of standard and recurring tasks. In cases where the work is non-routine, they escalate the issue to a manager and/or receive specific instructions before proceeding with the task.,