Business Rule Engine Technical Support Manager SK Finance Ltd
SK Finance Ltd
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Jaipur
Skills: Customer satisfaction, Customer Service, Technical Support, Troubleshooting, Communication, Interpersonal Skills
About SK Finance Ltd
Job Description
Company Description SK Finance Limited is a Middle Layer NBFC operating in rural and semi-urban areas of North, West, and Central India. With over 570+ branches and 11,000+ employees, we provide vehicle loans, small business loans, and personal loans. Our commitment to quality underwriting, innovation, and customer centricity sets us apart in the financial industry. Role Description This is a full-time on-site role for a Business Rule Engine Technical Support Manager located in Jaipur. The Technical Support Manager will be responsible for ensuring customer satisfaction by providing technical support, troubleshooting issues, and delivering exceptional customer service. Qualifications Customer Satisfaction and Customer Service skills Technical Support and Troubleshooting skills Experience in providing customer support Excellent communication and interpersonal skills Ability to work well under pressure and in a fast-paced environment Knowledge of business rule engines and financial services industry is a plus Bachelor's degree in Computer Science, Information Technology, or related field,