Business Operations Associate Asios Alliance
Asios Alliance
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: Data Entry, Reporting, Metric Tracking, Team Building, Training, recruitment, Onboarding, Standard operating procedures, Customer Relationship Management, Sales Support, Key performance indicators, Sales Strategies, Marketing campaigns, Meeting Management, Communication Management, Productivity Tools, Operations Administration, Training Materials, CRM system, Sales Performance Tracking, Problemsolving, decisionmaking, TechSavvy, crm tools
About Asios Alliance
Job Description
The Business Operations Associate plays a crucial role in ensuring the smooth functioning of daily operations across various departments. By supporting team development, managing customer relationships, and contributing to overall sales performance, you will act as a bridge between administrative, operational, and customer-facing functions. Your role is integral to enhancing company efficiency and effectiveness. Responsibilities: - Operations & Administration: Support and streamline daily business operations. Maintain accurate company documentation and records. Perform data entry, reporting, and metric tracking. Coordinate across departments to ensure alignment and timely execution of tasks. - Team Building & Training: Assist in the recruitment, onboarding, and training of new employees. Help create training materials and standard operating procedures (SOPs). Monitor team progress and support continuous improvement initiatives. - Customer Relationship Management: Communicate with clients to gather feedback and resolve issues. Maintain and regularly update the CRM system. Help ensure high levels of customer satisfaction and client retention. - Sales Support: Track sales performance and report key performance indicators (KPIs) to leadership. Assist in executing sales strategies and marketing campaigns. Support the sales team with training, documentation, and client coordination. - Meeting & Communication Management: Represent operational and client concerns in internal and external meetings. Prepare and distribute meeting summaries and action points. Ensure timely follow-up and completion of tasks discussed in meetings. Required Qualifications: - Strong organizational and multitasking abilities. - Excellent communication and interpersonal skills. - Proactive mindset with leadership potential. - Solid problem-solving and decision-making capabilities. - High attention to detail and accuracy. - Tech-savvy, with proficiency in CRM and productivity tools. This is a Full-time role that requires in-person work. The application deadline is 15/07/2025.,