Business Key Account Manager IKEA

About IKEA

Job Description

As a candidate for this role based in Coimbatore, you are expected to possess a broad knowledge of legislations, requirements, and compliance standards in the key B2B segments of the local market. You should also have a deep understanding of key account management and the local market, including consumers and business customers" needs. Your strong understanding of excellent customer service and knowledge of competitors in the local market will be essential in this position. Furthermore, you are required to have wide knowledge of the IKEA product range, services, and supply chain, as well as an understanding of activating sales strategies. Your responsibilities will include actively contributing to the commercial plan and output as a member of the Store Sales team. You will be responsible for analyzing the local market to enhance the shopping experience for business customers, developing the Key Account Management (KAM) strategy, and building strong relationships within the local business community. Additionally, you will be expected to analyze sales and customer performance to prioritize initiatives, cooperate with key stakeholders, and lead negotiations for key account deals. As part of the team, you will play a crucial role in meeting customers" needs and maximizing sales and profitability. You will collaborate with colleagues worldwide to ensure the global success of the IKEA Concept. Moreover, you are encouraged to contribute to sustainability initiatives and embody the IKEA values while fostering an open and sharing climate within the organization. Join us in creating real connections with customers and working towards a better everyday life for millions around the world. Apply now and be a part of our diverse team dedicated to the continued success of the IKEA Concept. We are an equal opportunity employer.,