Business Development (CS) Intern archstore

About Archstore

Job Description

About Company: At archstore, we utilize the latest technology to create an intuitive platform that seamlessly connects homeowners, architects, and interior designers with a broad selection of products from curated vendors. Role Overview: As a Business Development (Customer Service) Intern, you will play a vital role in assisting our team to enhance user satisfaction. Your responsibilities will include handling customer queries, facilitating user sign-ups, and managing dealer requests to ensure seamless service delivery. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat. Guide potential users through the sign-up process and resolve any issues they encounter. Manage dealer requests, ensuring accurate and timely follow-up. Maintain and update customer records in our database. Collaborate with the team to identify and address common customer concerns. Provide feedback to improve the efficiency of client relationship processes.,