Business Analyst ServiceNow CGI

About CGI

Job Description

Financial Services & HR Services - BSA Senior Work with business partners within one or more business unit to align technology solutions with business strategies. Demonstrate an in-depth knowledge of a business area in the context of the business clients unit to identify and communicate how IT solutions can strategically assist and support. Supports one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business. Serve as a project team member or team lead. Responsible for coordinating the collection, analysis and documentation of future business requirements. Align IT resources and processes to meet the client organizations needs, as well as the design of enterprise solutions. Knowledge working with ServiceNow custom applications and testing Experience with ServiceNow HR Lifecycle Events Experience with ServiceNow HR Case Management and Employee Relations Experience with ServiceNow Virtual Agent for HRSD Implementation experience with ServiceNow Legal Services Delivery Experience with ServiceNow Employee Center Pro Implementation experience for Financial Services: Disputes, Wires, Workplace Reservations Experience with Critical Events Management and Visitor Management Integration testing against best practice standards Knowledge of ServiceNow test management (recommended) Automated testing experience (Automate Pro) (recommended) Your future duties and responsibilities Required qualifications to be successful in this role Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world.,