BMC Remedy Consultant Infosys
Infosys
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Service Request Management, Asset management, Administration, Operations, Performance tuning, Troubleshooting, Test cases, Functional Testing, BMC Suite Installation, BMC ITSM Remedy, BMC CMDB, BMC ADDM, True Sight, SmartIT, MyIT, Smart reporting, customizations, integrations, Patch implementation, Upgrades, Development of ITSM remedy, Requirements Documentation, Test Plans
About Infosys
Job Description
Requirements: Experience in BMC Suite Installation/BMC ITSM Remedy/BMC CMDB/BMC ADDM, True Sight Experience in SmartIT/MyIT(Digital Work-Place) Knowledge on Service Request Management/Smart Reporting/Asset Management Experience in Administration, Operations, Customizations, Integrations, Performance tuning, Patch implementation, Upgrades and development of ITSM remedy Should have worked in Applications Managed Services and Consulting Services environment Excellent in troubleshooting ITSM applications, integrations, customizations. SHould be able to work with the developers and other technical staff to translate business requirements to system design. Create requirements documentation, test plans, test cases and conduct functional testing, as needed. Experience: 3 to 10 years Location: Across all Infosys DCs,