Bihar Sales Associate Lenskart.com
Lenskart.com
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Bihar
Skills: Customer Service, Product Knowledge, Inventory Management, Inventory Control, Feedback Management, Visual Merchandising, Cash Handling, Replenishment, Operational Process
About Lenskart.com
Job Description
The job requires you to focus on three key responsibilities: Customer Services: - Meet and greet customers in a friendly manner. - Assist customers throughout their shopping journey. - Share product features and benefits with customers. - Explain services to build trust and loyalty. - Resolve customer queries before and after sales. - Ensure timely product delivery to customers. - Collect feedback from customers on services and products. Inventory Management: - Perform daily quick counts of all available products in the store. - Receive bulk shipments, conduct physical counts, and update the system daily. - Replenish products daily to maintain display standards. - Identify and separate bad inventory or damaged products. - Handle daily product handovers and receipts from VRX using the HOP app. - Report any inventory discrepancies to the Store Manager. Operational Process: - Adhere to Visual Merchandising (VM) guidelines. - Maintain cleanliness and hygiene in the store. - Update all Standard Operating Procedures (SOPs) files daily. - Reconcile daily cash and card sales. This role requires attention to detail, strong communication skills, and the ability to follow operational processes efficiently. You will play a vital role in ensuring customer satisfaction, managing inventory effectively, and maintaining store standards.,