Bellman Novotel Hotels

About Novotel Hotels

Job Description

Job Description As a Bellman at Accor, you will always be ready to lend a helping hand with a smile. Your passion for the property and respect for our guests" belongings will play a key role in ensuring that our guests Feel Welcome the moment they arrive. You will have the opportunity to participate in learning programs offered through our Academies, allowing you to develop your talent and grow within your property and even across the world. Additionally, you will have the chance to make a difference through our Corporate Social Responsibility activities. Your responsibilities will include the timely delivery of guests" luggage, messages, and any other items within the property. You will provide personalized orientation of guests" rooms in a professional, friendly, and engaging manner. Maintaining a presence in the lobby as an ambassador of the property and brand, you will offer exceptional service to the guests. The ideal candidate for this role will have a service-focused personality, excellent communication skills, and a professional presentation. Customer-related experience is considered an asset, and the ability to work well under pressure in a fast-paced environment is essential. You should also be able to work cohesively with fellow colleagues as part of a team. At Accor, we are committed to diversity and inclusion. We are an inclusive company with the ambition to attract, recruit, and promote diverse talent. Join us in imagining tomorrow's hospitality and discover the limitless possibilities that await you at Accor. Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS.,