Banker-Customer Experience North 2 IDFC FIRST Bank
IDFC FIRST Bank
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Uttar Pradesh
Skills: Customer Service, Relationship management, Banking products, Financial transactions, Upselling, Team Collaboration, Regulatory Compliance, Crossselling, Complaint resolution
About IDFC FIRST Bank
Job Description
Job Requirements Role/ Job Title: Banker-Customer Experience North 2 at IDFC FIRST Bank Function/ Department: Retail Banking Roles & Responsibilities: Provide excellent customer service by understanding and addressing the financial needs of clients Build and maintain strong relationships with clients to ensure their satisfaction and loyalty Act as a trusted advisor to clients by offering suitable banking products and services Conduct financial transactions accurately and efficiently, adhering to bank policies and procedures Proactively identify opportunities to cross-sell and upsell bank products and services to clients Collaborate with other team members to achieve branch targets and goals Stay updated on banking products, services, and industry trends to provide informed recommendations to clients Resolve customer complaints and issues in a timely and professional manner Adhere to all regulatory and compliance guidelines to ensure a safe and secure banking environment for clients and the bank Education Qualification: Graduation - Any Discipline Experience: 1-4 Years of relevent experience,