AVP/ Senior Manager- Quality Control Rezo.ai

About Rezo.ai

Job Description

The Quality Control Head plays a vital role in ensuring that products, software, or services adhere to established quality standards and specifications. As a Quality Control VP/AVP, you will be responsible for leading the team in conducting thorough inspections, validations, and audits throughout the production process. These checks are essential to guarantee that all output meets the rigorous industry standards necessary for market release, directly impacting the company's reputation by ensuring product reliability and safety. Your responsibilities will include: Inspection and Testing: Conduct comprehensive inspections and tests of software, bots, products, materials, or components to ensure compliance with quality standards, specifications, and regulatory requirements. Documentation: Maintain detailed records of inspection and testing results, including measurements, observations, and any identified defects or non-conformities. Quality Standards: Ensure adherence to established quality control standards and procedures, including compliance with industry regulations and safety standards. Defect Identification: Identify and document any defects, deviations, or non-conformities in software, bots, products, materials, or processes, and communicate this information for corrective action. Sampling: Select random samples for inspection from production batches, shipments, or inventory to assess quality. Reporting: Prepare reports on inspection findings, including pass/fail determinations, and offer feedback to production or manufacturing teams for enhancing product quality. Calibration: Maintain and calibrate measuring and testing equipment to uphold accuracy and reliability in quality control processes. Root Cause Analysis: Investigate and analyze the root causes of quality issues, collaborating with other departments to implement corrective and preventive actions. Compliance: Ensure compliance with industry-specific quality standards and regulations. Team Handling: Lead a team of QC Analysts and Leads. Skills Required: - Bachelor's Degree from a reputable institute with 8-10 years of experience in a quality control role. - Proficiency in CRM software and MS Office, particularly MS Excel. - Strong listening, negotiation, and presentation skills. - Excellent communication and interpersonal abilities. - Exceptional organizational and time management skills. - Capability to work independently and as part of a team. - Adaptability to a fast-paced, dynamic environment. - Strong problem-solving skills and creative thinking ability. - Willingness to travel as required to meet clients. This position is based in Sector 125, Noida, and operates on an onsite work mode.,