Automotive Service Advisor MANGALORE FORCE
MANGALORE FORCE
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: customer interaction, service management, Technical knowledge
About MANGALORE FORCE
Job Description
Customer Interaction: Greet customers, listen to their vehicle concerns, and clarify their needs. Provide clear and concise explanations of vehicle issues and recommended repairs. Answer customer questions, address concerns, and ensure customer satisfaction. Maintain a positive and professional demeanor throughout the interaction. Service Management: Schedule appointments, manage work orders, and track vehicle progress. Develop accurate repair estimates and obtain customer approval. Coordinate with technicians to ensure timely and efficient completion of repairs. Verify warranty and service contract coverage. Maintain accurate records of customer interactions and vehicle service history. Technical Knowledge: Possess a basic understanding of automotive systems and common repair procedures. Be able to identify and explain potential problems to customers. Consult with technicians to clarify technical issues and recommend solutions. Job Types: Full-time, Permanent, Fresher Schedule: Day shift Work Location: In person,