Asst Manager – Solution Delivery Caliper Business Solutions

About Caliper Business Solutions

Caliper Business Solutions was founded in 2012 as an innovator in India’s supply chain management and logistics with the goal to improve top-line and bottom-line business performance of clients across industries.
Caliper through its flagship products is committed to enhance and achieve break through results and operational efficiencies across all the stake holders in the Supply Chain Network and Logistics Eco system.
Caliperians firmly believe global centralized planning, dynamic execution and the decision support intelligence are the pillars of any successful Supply Chain flow operation. For Caliperians every business is as unique as your company, with decades of experience and the team of top Supply Chain execution experts with high level of customer orientation and collaboration have guided us to build next gen superior Supply Chain Logistics flow management solutions.
Caliper’s innovation, solution and product team consist of professionals who have over 25 years of strategic and operational experience across various industries and domains. In everything we do, our approach is that innovation is the only way to sustain and prosper.

Job Description

The Candidates will be based at Mumbai

Notice Period: Immediate - 30 days

Work from home till 6 Months after that job location will be Mumbai.

Critical Skills requirement:
Strong customer service and solution implementation background with minimum of 2 -3 years of experience in handling Corporate / Enterprise Clients.
Should have working knowledge of Supply Chain processes and requirement & In-depth knowledge of Cost & Efficiency drivers in Supply chain Logistics, Warehousing. , to ensure solution design accordingly.
Excellent & Honed working knowledge of Microsoft Power-point and Microsoft Excel, Flow Chart Tools like Draw IO etc.,
Self-starter with internal drive to bring projects to closure
Necessary to have knowledge of Service Delivery concepts like SDLC, ITIL.
Have good comprehension and detailing skills for the customer requirements, understand the products, and alignment of both.
Excellent communication skills with an ability to impress upon clients..
Ability to analyse the business requirements of the client, analyses the gap between solution and requirement, discuss with development team and arrive at bridge plan.
Interpersonal skills with Customer & internal teams
Should have capability and mindset to function in an Start-up Environment.
Outgoing and convincing capabilities

Key Focus Areas:
Ability to understand the workflows of Supply Chain & Logistics Processes.
Account Management of Key customers and regular visits to them.
Good Time Management Skills.
Regular Feedback to product team on the new requirements of customers.
Problem Solving and good analytical skills

Experience and Qualifications:
Should be a Graduate with at least 2 -3 years of Solution Implementation Experience.
Preferably worked in Supply chain solutioning or internal Automation projects.
Should have Project Management skill sets.
Should have fair understanding and knowledge of Logistics flows.

Mobility – The Role involves Travel across various sites of the customer in India for Solution
Implementation.