Associate Test Lead Quality Kiosk Software Llp

Associate Test Lead

Skill

Life Insurance, TOSCA, Insurance, Selenium

Job Description

Ensure that testing services are aligned with both global and regional client objectives while maintaining high-quality standards. Insurance Domain Expertise: Provide deep insights and leadership within the insurance sector, understanding core workflows such as policy administration, underwriting, claims management, and day-end processing to ensure that testing efforts align with client business needs. Client Relationship Management: Serve as the primary contact for key insurance clients, ensuring customer satisfaction, managing expectations, and maintaining long-term relationships. Focus on delivering value while understanding evolving needs within the insurance space. Cross-Functional Team Leadership: Lead, mentor, and manage cross-functional teams, including QA managers, automation specialists, and test engineers. Ensure effective coordination and communication across geographically dispersed teams. Operational Excellence in Managed Services: Implement and continuously improve testing frameworks and service models for managed testing services, ensuring adherence to SLAs, KPIs, and client-specific business requirements, particularly in the insurance domain. Resource Optimization: Optimize resource allocation across multiple countries, leveraging local talent effectively while maintaining cost efficiencies and ensuring the alignment of team capabilities with client demands. Quality Assurance Strategy: Develop and execute comprehensive QA strategies, leveraging deep knowledge of insurance systems and processes to drive best practices in testing policy administration systems, claims platforms, underwriting systems, and other insurance-related technologies. Stakeholder Communication: Engage with senior stakeholders, including business and IT teams, ensuring clear communication of progress, risks, and mitigation strategies related to testing. Must have Selenium and TOSCA automation knowledge