Associate Specialist, Implementation-R-246326 Mastercard

About Mastercard

Job Description

Our Purpose Title And Summary Associate Specialist, Implementation Overview CIS ensures financial institutions are systemically synchronized with Mastercard financial messaging. Provides the ability for customers to test new Mastercard Release code. Accommodates testing whenever financial institutions and other organizations make changes on their systems. Do you enjoy learning new technology Do you like working with customers toward a common goal Have you ever performed a consultative role Role Act as central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution. Provide testing expertise and support to Mastercard customers for all products and services. Act as processing implementation advisor, to customers processing support staff. Provide guidance to execute all necessary processing implementation activities. Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products). Define, create, maintain and document standard and non-standard key customer processing implementation processes. Provide training to CIS organization, other Mastercard organizations and the customer. All About You Bachelors degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience. Ability to interact with the customer and Senior management. Good verbal and written communication skills with ability to leverage these skills in a teaching environment. Ability to support change in a technical work environment. Ability to multi-task covering multiple projects and products. Fluent in English is a must. Multilingual is a plus (Russian, French, Spanish). Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. R-246326,