Associate Relationship Manager - Ply Aditya Birla Group

About Aditya Birla Group

Job Description

Product Promotion & Demand Generation Conduct frequent site visits to multiple retailers, effectively explaining product features, benefits, and applications to generate interest and demand. Utilize strong communication and presentation skills to educate buyers on product uses and how they can benefit their customers. Develop and execute targeted sales strategies to achieve monthly sales targets within the assigned territory. Customer Relationship Management & Collections Build and nurture strong relationships with assigned retailers by fostering trust and open communication. Proactively manage client accounts, ensuring timely collections and proper documentation for all transactions. Market Development & Lead Generation Continuously develop market intelligence through research and observation within the assigned territory. Identify potential new retail partners by leveraging market insights and lead generation techniques. Contribute to the expansion of our retail network by onboarding new retailers through a defined process. Operational Efficiency & Customer Satisfaction Work closely with sourcing teams to ensure proper order execution, timely deliveries, and accurate fulfilment. Identify and escalate service or quality issues promptly to guarantee customer satisfaction. Proactively address customer concerns and complaints, ensuring efficient resolution to maintain positive relationships.,