Associate Lead Consultant - SAP CS Yash Technologies
Yash Technologies
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: Indore
Skills: SAP CS, Pricing, Customer Service Consultant, SAP S4 HANA Rise on AWS, S4 Certification, org structure, CS Master Data, Corrective Maintenance Service, Preventive Maintenance Service, Service Contract Management, Service Monitoring, Analytics, Warranty Claim Management, InHouse Repair, Recurring Services, Service Order Management, Interaction Center Service Request Management, Business Process Requirement GAPs, Analysis, RICEFW objects, Integration of SAP with nonSAP applications, Ticketing tools like ServiceNow, Solution Manager, Customer trust, Confidence, Excellent Communication Skills
About Yash Technologies
Job Description
YASH Technologies is currently seeking SAP CS Professionals with a minimum of 5-7 years of in-depth knowledge of the SAP CS (Customer Service) module. The ideal candidate should hold a Bachelor's degree in Computer Science or equivalent from an accredited college or university. Experience with SAP S/4 HANA Rise on AWS is mandatory, and an S4 Certification would be considered an added advantage. The successful candidate will have expertise in various topics within the CS module, including Org. Structure, CS Master Data, Corrective Maintenance Service, Preventive Maintenance Service, Service Contract Management, Service Monitoring and Analytics, Warranty Claim Management, In-House Repair, Recurring Services, Service Order Management, Interaction Center Service Request Management, Business Process Requirement GAPs and Analysis, as well as RICEF-W Objects. Candidates should be proficient in handling issues, troubleshooting, and support functions. Experience in integrating SAP with non-SAP applications is required, as well as knowledge of ticketing tools like ServiceNow and Solution Manager. Strong communication skills and the ability to establish and maintain a high level of customer trust and confidence are essential. Candidates should be prepared to work in a 24 x 5 support environment. At YASH Technologies, employees are encouraged to create a career path that aligns with their goals within an inclusive team environment. The company prioritizes continuous learning, unlearning, and relearning through career-oriented skilling models and technology. YASH's Hyperlearning workplace is founded on principles such as flexible work arrangements, emotional positivity, agile self-determination, trust, transparency, open collaboration, support for achieving business goals, stable employment, and an ethical corporate culture.,