Associate Lead- BPHR Infosys BPM
Infosys BPM
Office Location
Full Time
Experience: 4 - 4 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: leadership skills, Communication skills, Conflict Management, Interpersonal Skills, Networking skills, counseling skills, grievance handling skills, HR Functional skills, Negotiating Skills, prioritizing skills, Assertiveness, detail orientation, Influencing Skills
About Infosys BPM
Job Description
Minimum 4 yrs exp( Maximum exp. must be in BPHR role ) MBA Preferred. Open to rotational/ night shift . Roles & Responsibilities : Knowledge: Knowledge of Behavioral Science tools, Knowledge of Unit processes, Policies , Laws, Understanding of the service offerings of different Business Units, understanding of skills and competencies required by employees in the business, clients that are serviced, market realities of manpower and competition from an employees perspective, latest trends in HR, knowledge of MS office applications, basic knowledge of SAP Skills: Counseling skills, grievance handling skills, leadership skills, HR Functional skills, communication skills, negotiating skills, conflict management, prioritizing skills, interpersonal skills, assertiveness, detail orientation, networking skills and influencing skills Roll out initiatives and training programs independently Drive cross -functional teams independently for process/system improvement initiatives Handle end-to-end benchmarking/ research projects Track customer expectations for the relevant processes/activities, flag off to seniors if there is a potential risk and ensure logical closure to all open items,