Associate - Desktop Support Engineer 3i Infotech
3i Infotech
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Change Management, Antivirus Management, Patch Management, Backup management, printers, Switches, Routers, Access Points, Managing Desktops, install, configure desktops, diagnose, resolve problems, Support OS, OA software, Install software on clients, Resolve network connectivity issues, Perform IMAC on desktop, Connect VC equipment, IT Hardware break fix, Video Conferencing operations, Installation, configuration of VC systems, Operating VC systems, Point to point conferences, Network concepts
About 3i Infotech
Job Description
Experience: Total 2 years out of which minimum 1-year experience of managing Desktops in Enterprise Environment. Should be able to install and configure a desktop (PC or Laptop) as per banks requirements, diagnose and resolve the problem in coordination IIMC/ OEM/3rd party support vendors, support OS and OA (Office Automation) software used by bank, install s/w on clients, resolved network connectivity issues, perform any IMAC (Install, Move, Add or Change) on the desktop, initiate & maintain change management, Antivirus, patch and backup management as per process/ policy defined by the client. Should be able to connect the VC equipment at the locations. Should have good communication skills. Good knowledge on IT Hardware break fix, Printers. Video Conferencing FM: For VC FM at Mumbai, Total experience should be 3 years out of which 1 year should be in video conferencing operations. Should have good knowledge on installation, configuration and operating of VC systems, desktop clients. Should have experience in carrying out at least point to point conferences, changing of layout, testing connectivity etc. Good knowledge on network concepts and activities (Switches/Routers/Access points) Should have good communication skills. Job Types: Full-time, Permanent Shift: Day shift Work Days: Monday to Friday Work Location: In person,