Associate - Call Center Tata Capital

About Tata Capital

Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company ("CIC").

Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.

Job Description

The job responsibilities include building, developing, and managing a client portfolio, maintaining strong relationships with new and existing clients to identify new business opportunities. You will be responsible for generating leads, conducting outreach, and engaging potential customers through calls, emails, and in-person meetings to present tailored solutions. Additionally, presenting our products or services to clients and clearly articulating their value to close sales and secure long-term contracts is a key aspect of this role. You will collaborate with internal departments, including Marketing and Customer Support, to ensure client satisfaction and seamless integration of client feedback. Keeping accurate and detailed records of sales activities, pipelines, and performance metrics in our CRM system is essential, ensuring up-to-date and accessible information. Staying informed on industry trends, product updates, and competitor activities is crucial to effectively position in the market and maintain a competitive edge. The required skills, experience, and qualifications for this position include having 2+ years of proven experience as a sales representative or in a similar sales or customer service role. Excellent communication, negotiation, and relationship-building skills are necessary, with the ability to connect with clients and understand their needs. A strong self-motivation and goal-oriented mindset are required, with the ability to work both independently and collaboratively within a fast-paced environment. Adaptability to adjust sales tactics based on client feedback and evolving market demands is also a key attribute for this role.,