Assistant Manager-WFM- Commercial Flipkart
Flipkart
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: WFM, Commercials, Billing, Invoicing, commercial models, Relationship management, Analytical skills, Communication skills, MS Office, Outsourced Partners, Contact centre Operational metrics, Process Flows, Spread sheets, Temp staff operations
About Flipkart
Job Description
You Are Responsible For Ensure accurate validation of OSP billing workings & getting timely billing approvals (from Biz Fin) for invoice generation. Understand the learnings from the Monthly Billing and translate the learnings into Operational planning and Contractual terms and conditions To succeed in this role you should have the following: 2-3 years of experience in WFM after Graduation (or) 1-2 years of experience after Post-Graduation in Management (MBA or PGDM). Should have experience and proficiency in working with Outsourced partners in the areas Commercials, Billing, Invoicing. Excellent understanding of Contact centre Operational metrics, Commercial models, process flows in invoicing partners, would be desirable. Should have excellent relationship management, analytical and communication skills. Excellent written & verbal communication skills. Proficient in MS Office specifically working in spread sheets. Prior experience in managing or handling temp staff operations & billing,