Assistant Manager Quality Transformplus

  • company name Transformplus
  • working location Office Location
  • job type Full Time

Experience: 2 - 2 years required

Pay: INR 300000 - INR 700000 /year

Type: Full Time

Location: Bangalore

Skills: CSAT, Call Quality, Quality Assurance, 7Qc, Quality, Root Cause Analysis, Call monitoring, six sigma quality, pareto analysis, Manager, assistant

About Transformplus

Job Description

Hi

We are looking for Assistant Manager Quality

Job description

  • Minimum 1 -year experience as an Assistant Manager - Quality Voice Experience is mandatory.
  • Overall experience of Minimum of 8+ year in BPO voice program from premium contact centers is required.
  • Should have experience in managing team performance.
  • Telecom and E-Commerce experience would be added advantage
  • Effective monitoring of champions and providing instant feedback on productivity issues wherever required.
  • Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc.
  • Graduates from any stream or Global Equivalent degree
  • Should be willing to work in 24*7 rotational shifts
  • 5 days working, Rotational Week Off
  • Location : Bhopal

Whats App your updated CV & below details at 9892211899

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  • Age
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  • Team Size
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  • R you okay with relocation