Assistant Manager-CRM Lokmanya Multipurpose Co-Op. Society

About Lokmanya Multipurpose Co-Op. Society

Job Description

Experience : 2-3 Years Why Join Us Join Lokmanya Multipurpose Co-operative Society as a CRM Executive to enhance customer relationships, drive customer satisfaction and customer-focused environment. Job Responsibilities Develop and implement CRM strategies to strengthen customer relationships. Create and manage loyalty programs to boost retention and repeat business. Define and track KPIs to measure CRM and loyalty program effectiveness. Implement CRM systems to manage customer data and engagement. Design targeted marketing campaigns to nurture customer relationships. Maintain customer segmentation for personalized communication. Address customer feedback and resolve issues effectively. Skills Required Post-graduate degree in Marketing, Business Administration, or a related field is preferred. Experience in designing and executing loyalty programs. Knowledge and experience in developing and implementing CRM strategies and programs. Our Core Values At Lokmanya, we believe that a career should be more than just a job; it should be a passion-driven adventure that brings out the best in you. We are not just a company; we are a community of like-minded individuals united by a common purpose: to make a meaningful impact on the world. At Lokmanya, our core values are the heartbeat of our culture and the driving force behind everything we do. They define who we are as a company and guide our decisions, actions, and interactions with our customers, employees, and partners.,